Accepting a Fraud claim

Accepting a Fraud claim

You can approve a fraud claim, if you haven't given out value for this transaction and can cancel it, or you can get back what you gave for it. When a fraud claim is approved, we'll deduct the funds from your upcoming payments and refund the customer. There's no penalty from Transactpay for accepting a fraud claim, but the full transaction amount is refunded to the customer's bank account once the claim is accepted.

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