Where will my refund appear?
When a refund is issued, it will be credited back to the original payment method that was used for the initial purchase. This means if you paid with a credit card, debit card, or any other payment platform, the refunded amount will be returned directly to that specific account.
Related Articles
What is a Refund?
A refund entails the process of reimbursing funds to a customer who has expressed dissatisfaction with their purchase, whether due to receiving a defective item, cancelling their order, or encountering issues such as incorrect or unauthorised ...
Can I do a partial refund?
Yes, a merchant can initiate a partial refund.
How can I initiate a refund for a customer?
To initiate a refund for a customer, simply use the refund button in your dashboard. This action automatically updates your transaction report, ensuring neat and accurate records for easy reconciliation. This streamlined process is designed for ...
How does refund differ from chargeback?
How do refunds affect settlements?
Refunds impact settlements based on the settlement status of the original transaction. Transactions not yet settled at the time of the refund will not affect forthcoming settlements, as these amounts were never included in your settled funds. On the ...