What if my customer pays the wrong amount?
Completed payments are considered final, and the transaction amount cannot be altered. Both the merchant and the customer are encouraged to resolve any discrepancies arising from incorrect payment amounts amicably.
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What happens if my customer makes multiple transfers into one of the generated accounts?
If a customer makes a payment more than once or makes multiple transfers into one of the generated accounts, we will automatically initiate a refund of the excess payment(s) to the customer.
Is there a set limit for Pay with Bank transfer method?
The maximum amount for using the Pay with Bank transfer method is N5M. This amount is also dependent on the customer's internet / mobile app limit set by their bank.