How does Transactpay assist you in handling transaction disputes?
Every business is likely to encounter disputes such as chargebacks and fraud claims.
We utilise email and dashboard channels to promptly notify you of any disputes. Upon the initiation of a dispute for a transaction, Transactpay promptly sends an email notification containing all relevant details. Additionally, your Transactpay dashboard features a dedicated disputes section that lists all received disputes. The dashboard serves as the primary platform for merchants to handle disputes.