How does Transactpay assist you in handling transaction disputes?
Every business is likely to encounter disputes such as chargebacks and fraud claims.
We utilise email and dashboard channels to promptly notify you of any disputes. Upon the initiation of a dispute for a transaction, Transactpay promptly sends an email notification containing all relevant details. Additionally, your Transactpay dashboard features a dedicated disputes section that lists all received disputes. The dashboard serves as the primary platform for merchants to handle disputes.
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Can I pass the transaction fees onto my customers?
Yes, you can pass the transaction fees onto your customers. Transactpay allows you to add these fees to the total amount your customers pay at checkout. You can set this up easily through your merchant dashboard.
Sharing personal information with other Transactpay users
Sharing information with other Transactpay users is subject to strict adherence to data protection laws and regulations, as well as robust privacy policies and consent mechanisms. Any sharing of customer information must comply with relevant privacy ...
Release Notes: Introducing the Transactpay Dashboard (Version 2.0)
Release Notes: Introducing the Transactpay Dashboard (Version 2.0) We have redesigned our dashboard! This major update focuses on improving your workflow efficiency, enhancing security, and simplifying navigation. We have listened to your feedback ...
How secure is Transactpay?
Transactpay is PCI-DSS Service Provider Level 1 certified - This is the highest certification level. All connections to our services are forced to happen over HTTPS using TLS 1.2 (SSL). We use HSTS to ensure browsers interact with Transactpay only ...
How much does Transactpay charge for international transactions?
Our charges for international transactions 4% of transaction amount