Can I pass the transaction fees onto my customers?

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• Our fees for Collections

  Transactpay charges a fee for each payment processed. Fees are assigned based on the currency used and the location of the payment source. Local payments in Naira attract a 1.3% transaction fee, capped at NGN 2,000 per transaction. All payments made ...

• How to transfer the Transaction fee to your Customers

  The dashboard provides you the option to customise. You can effect all changes you desire and set your preference on the left side column under settings.

• Can customers set up recurring payments with bank transfers?

  Currently, customers can't set up recurring payments with bank transfers.

• Our fees for Naira Transfers and Payouts

  Here are the fees for local transfers (Naira): 10 NGN plus 7.5% VAT - for transactions up to N5,000 25 NGN plus 7.5% VAT - for transactions from N5,001 to N50,000 50 NGN plus 7.5% VAT - for transactions over N50,000

• How does Transactpay assist you in handling transaction disputes?

  Every business is likely to encounter disputes such as chargebacks and fraud claims. We utilise email and dashboard channels to promptly notify you of any disputes. Upon the initiation of a dispute for a transaction, Transactpay promptly sends an ...